Patient Advocates of Nassau specializes in in-person medical care coordination for the residents of
Nassau County, FL.
Today's healthcare system is often complex and can overwhelm most anyone. It can especially be difficult for the almost 40% of Florida seniors living alone.
If you or a family member have ever felt lost in the healthcare system, let us provide trusted guidance, clear communication and compassion so that you never feel alone during your healthcare journey.
Some of the services we provide:
Appointment Management -
Pharmacy Coordination - Discharge Planning - Diagnoses Education - Appointment Escort - Medical Record Management - Provider Liaison - Emotional Support - Referrals - Insurance Claim Assistance
Member since 2026
"Kim possesses excellent communication skills, keeping our family informed about any changes in our mom's condition and working closely with our visiting healthcare providers. Her ability to advocate for our mom - whether during medical visits or home health care services, shows how deeply she cares for our mom, and that means EVERYTHING to us."
— Daughter of client
CARE COORDINATION • APPOINTMENT SCHEDULING • PHARMACY ADVOCACY • LAB INTEGRATION • BILLING REVIEW • DISCHARGE PLANNING • MEDICAL ESCORT • HEALTHCARE NAVIGATION • INSURANCE LIAISON • INPATIENT SUPPORT
Personal Advocate
We listen to your concerns and provide the needed emotional support. We help prepare questions before the appointment and ensure they are answered before you checkout. We connect with family, near and far, and provide all necessary information. We provide compassionate support by helping families identify changing needs and connect with services all while promoting safety, dignity, and quality of life. And if the time comes that a transtition of care is needed, we will work with referral care teams to help coordinate services and create the smoothest transtition possible.
Medical Advocate
We coordinate the logistics of medical scheduling and act as the liaison between specialists and providers. We are the main point of contact and streamline communication to prevent fragmented care and ensure your voice is heard. We organize your medical information and secure your records and care plans to prevent costly medical mistakes. We provide appointment escort to ask the right questions, aid with understanding, and clarify options presented. Our goal is to empower you so you can make informed decisions and focus on healing.
Local Advocate
We are located in Nassau County, FL and specialize in personalized, face to face communication in a world that is dominated by telehealth.
Although we are fortunate to have many excellent medical facilities locally, you may require or choose to receive care from a facility in Jacksonville or Georgia. Rest assured that we will seamlessly coordinate medical care from your facility of choice in Nassau, Duval and Camden counties.
CARE COORDINATION • APPOINTMENT SCHEDULING • PHARMACY ADVOCACY • LAB INTEGRATION • BILLING REVIEW • DISCHARGE PLANNING • MEDICAL ESCORT • HEALTHCARE NAVIGATION • INSURANCE LIAISON • INPATIENT SUPPORT
Why Choose Us
Credibility through expertise and loyalty.
Proven Expertise
Patient Advocates of Nassau is nationally board certified in patient advocacy, proving they possess the expertise, experience and strict ethical standards needed to navigate the complex healthcare system. Board certification reassures patients that best practices stay up to date through continuing education while upholding strict credentialing requirements and expectations.
Bridging the Gap
Navigating your own healthcare needs can feel overwhelming, especially when you're managing it all on your own. Whether you have no family, your family lives far away, or it's all just too much to handle, we are here to bridge that gap offering clear, transparent guidance to help seniors and their families understand healthcare decisions, navigate the system with confidence, and prevent medical mistakes. Unlike facilitiy or insurance based advocates, we work exclusively for you. Think of us as your dedicated healthcare family - the trusted ally who listens to your needs, speaks up for your rights, and makes sure you never feel alone.
Let’s Navigate Your Care Together
We offer an hourly based billing rate, or for your convenience, a monthly subscription based rate. Contact us today for your FREE consultation to learn more!
Service Area
Nassau County, FL
Phone
203.570.9788